These Terms & Conditions govern your access to and use of the jp500 platform. Please read them carefully before creating an account or placing any wager. By registering, you confirm that you have read, understood, and agreed to be bound by every clause set out below.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you ("the Player") and jp500 ("the Platform", "we", "us"). Continued use of the jp500 platform after any amendments to these terms constitutes acceptance of the revised version. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.
In these Terms & Conditions, the following terms carry the meanings set out below unless the context clearly requires otherwise:
Access to and use of the jp500 Platform is subject to the following eligibility requirements, all of which must be satisfied simultaneously and on a continuing basis:
Age Verification: jp500 applies mandatory KYC verification to confirm that every Player meets the 21+ age requirement before withdrawal access is granted. Any Account found to be held by a person under 21 years of age will be suspended immediately, all winnings forfeited, and any deposited funds returned to the verified payment source.
Each Player is permitted to hold exactly one Account on the jp500 Platform. The creation of multiple accounts by a single individual — whether using different email addresses, payment methods, device identifiers, or IP addresses — constitutes a material breach of these Terms and will result in the immediate suspension of all associated accounts and the forfeiture of any balances held therein.
3.1 Registration Requirements
When creating an Account, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address in Indonesia, a valid email address, and a mobile phone number. You agree to update this information promptly if any details change.
3.2 Account Security
You are solely responsible for maintaining the confidentiality of your Account credentials. jp500 will never ask for your password via email, live chat, or any other channel. You must notify our support team immediately at if you suspect any unauthorised access to your Account. jp500 accepts no liability for losses arising from a Player's failure to maintain adequate account security.
3.3 Identity Verification (KYC)
Before any withdrawal is processed, jp500 requires all Players to complete a KYC verification process. This typically involves submitting a government-issued photo ID (KTP — Kartu Tanda Penduduk, passport, or SIM), a recent proof of address dated within 90 days, and, where required, documentation of the payment method used for deposits. jp500 reserves the right to request additional documentation at its reasonable discretion. Failure to provide satisfactory KYC documentation within the timeframe specified by jp500 may result in the suspension of withdrawal privileges.
3.4 Account Closure
You may request closure of your Account at any time by contacting our support team. Upon closure, any remaining Real Money Funds will be returned to your verified payment method, subject to standard withdrawal processing procedures. Bonus Funds outstanding at the time of closure are non-refundable. jp500 may also close an Account at its sole discretion where a Player has violated these Terms, engaged in fraudulent activity, or failed to meet ongoing eligibility requirements.
All Account transactions on the jp500 Platform are denominated in Indonesian Rupiah (IDR). jp500 does not accept deposits in foreign currencies; any transfer made in a currency other than IDR will be declined or returned at the sending bank's exchange rate, with any resulting conversion loss borne by the Player.
4.1 Accepted Payment Methods
jp500 currently accepts deposits and processes withdrawals via the following approved methods:
The minimum deposit amount is Rp 50.000. The minimum withdrawal amount is Rp 100.000. Maximum transaction limits may apply per method and are displayed within the cashier section of your Account.
4.2 Deposit Processing
Deposits made via approved local bank transfers and e-wallets are typically credited to the Player's Account within five minutes of a confirmed transfer. jp500 accepts no liability for delays caused by the Player's own bank or e-wallet provider. Players must use a payment method registered in their own legal name — third-party payment sources are strictly prohibited.
4.3 Withdrawal Processing
Withdrawal requests are processed within five business hours of submission, subject to completed KYC verification and compliance with these Terms. jp500 reserves the right to conduct additional fraud and AML (Anti-Money Laundering) checks on any withdrawal request, which may extend processing time. Withdrawals will only be returned to a payment method previously used for deposit by the same verified Account holder.
4.4 Anti-Money Laundering
jp500 maintains strict Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) procedures. The Platform reserves the right to request source-of-funds documentation for any withdrawal where the total deposit volume or withdrawal pattern warrants review. Any Account found to be involved in money laundering, structuring, or fraudulent payment activity will be suspended immediately and the matter referred to the relevant authorities.
Note on Payment Source: All deposits must originate from a payment account held in the Player's own verified name. jp500 will reject and return any deposit originating from a third-party account. Using a third-party payment source is a breach of these Terms and may result in permanent Account suspension.
jp500 offers a range of promotional bonuses to eligible Players including welcome deposit bonuses, reload bonuses, cashback offers, free spin awards, and seasonal IDR promotions tied to Indonesian cultural events such as Idul Fitri, Ramadhan, Nyepi, and Independence Day. All bonuses are subject to the specific terms published with each promotion and to the general bonus conditions set out in this clause.
5.1 Wagering Requirements
Unless a promotion explicitly states otherwise, all Bonus Funds are subject to a wagering requirement before they can be converted to withdrawable Real Money Funds. The applicable wagering multiplier is stated on the promotion detail page. Wagering requirements must be completed within the validity window specified; uncompleted Bonus Funds expire automatically at the end of this window and are forfeited.
5.2 Bonus Abuse
jp500 reserves the right to void any bonus and suspend an Account where there is reasonable evidence of bonus abuse, including but not limited to: creation of multiple accounts to claim the same promotion, use of low-risk hedging strategies to complete wagering requirements artificially, or coordinated wagering between linked accounts. Determinations regarding bonus abuse are made at jp500's sole discretion and are final.
5.3 Promotional Eligibility
Promotions are open to verified, eligible Indonesian-resident Players aged 21 and above unless the promotion page states a narrower eligibility criterion. jp500 reserves the right to exclude specific payment methods, geographic locations, or game categories from contributing to bonus wagering requirements.
5.4 Modification and Withdrawal of Promotions
jp500 reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice, provided that any Bonus Funds already credited and in active use will be honoured under the terms in effect at the time of the original credit.
All games available on the jp500 Platform are operated under the rules published within each game's own help or information panel. In the event of a conflict between the in-game rules and these Terms, these Terms shall prevail with respect to Account management, payment, and dispute resolution matters; the in-game rules shall prevail with respect to game-play mechanics and outcome determination.
6.1 Provably Fair & RTP
All slot, crash, and instant-win games offered through the jp500 Platform carry certified RTP (Return to Player) figures, which are published on the individual game detail pages. Live casino games are operated by Evolution Gaming and Pragmatic Play Live using real dealing equipment subject to independent audit. jp500 does not manipulate game outcomes.
6.2 Sportsbook Bets
Sportsbook bets placed on the jp500 Platform are accepted subject to pre-match and in-play market availability. jp500 reserves the right to suspend a market, void a bet, or apply maximum stake limits at its discretion, particularly where an event outcome has been affected by irregular circumstances such as match abandonment, technical error, or data feed failure. Void bets are returned to the Player's Account at the original stake amount.
6.3 Malfunction Policy
In the event of a technical malfunction affecting a game, bet placement, or outcome determination, jp500 reserves the right to void the affected round or bet and return the stake to the Player's Account. No winnings generated as a direct result of a software or hardware malfunction will be honoured. jp500 will communicate any material malfunction event to affected Players via the in-app notification system.
jp500 is committed to promoting responsible gaming practices across its entire Player base. Gambling should be an enjoyable form of entertainment; it should never be treated as a source of income or a means of recovering financial losses. The following tools are available to all registered Players free of charge via the Account dashboard:
Players who believe their gambling may be causing harm are encouraged to contact our support team at or via 24/7 live chat. For further information, visit our dedicated Responsible Gaming page.
21+ Policy: The jp500 Platform is strictly for adults aged 21 and above. Underage gambling is illegal and harmful. Parents and guardians are encouraged to use device-level content filtering tools to prevent minors from accessing gambling platforms.
The following activities are strictly prohibited on the jp500 Platform and constitute grounds for immediate Account suspension, forfeiture of balances, and potential legal action:
All content on the jp500 Platform — including but not limited to the jp500 brand name, logo, website design, software, text, graphics, game interfaces, and promotional materials — is the exclusive intellectual property of jp500 or its licensed content providers. Nothing in these Terms grants any Player a right or licence to reproduce, distribute, modify, display, or commercially exploit any Platform content without the prior written consent of jp500.
Game software and content supplied by third-party studios (including Evolution Gaming, Pragmatic Play, PG Soft, NetEnt, Microgaming, Spribe, and others) remains the intellectual property of the respective studio and is used by jp500 under licence. Players have no rights whatsoever in respect of studio-owned game content beyond the right to access and play such games through their registered Account in accordance with these Terms.
To the fullest extent permitted by applicable law, jp500 excludes all liability for any direct, indirect, incidental, consequential, or punitive loss arising from:
Nothing in these Terms excludes liability for fraud, gross negligence, or any liability that cannot lawfully be excluded or limited. In any event, jp500's maximum aggregate liability to any Player in respect of any single claim or series of related claims shall not exceed the total Real Money Funds deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.
jp500 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and use of your personal data as described in the Privacy Policy. Key principles include:
jp500 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered Players via the in-app notification system and/or by email to the address on file, with a minimum of seven days' notice before the changes take effect, except where immediate amendment is required by law or to address an urgent security concern.
Continued use of the jp500 Platform after the effective date of any amendment constitutes the Player's acceptance of the revised Terms. If you do not accept the revised Terms, you must immediately cease using the Platform and contact our support team to close your Account and withdraw any remaining Real Money Funds.
The most current version of these Terms is always available at jp500.cam/terms-conditions and supersedes all prior versions.
These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with internationally recognised principles of online gaming regulation as applied by the Platform's licensing authority.
13.1 Dispute Resolution Process
In the first instance, any dispute should be raised directly with jp500's customer support team, who will endeavour to resolve the matter within five business days. Players are required to provide a clear written description of the dispute, the relevant Account details, dates, and amounts involved.
13.2 Escalation
If a dispute cannot be resolved through direct communication with jp500's support team within 14 days, the Player may escalate the matter to jp500's designated dispute resolution channel. jp500 will provide details of the applicable escalation procedure upon request via .
13.3 Language
These Terms are written in English. In the event of any conflict between an English version and any translated summary provided for informational purposes, the English version shall prevail.
If you have any questions regarding these Terms & Conditions, wish to exercise any right described herein, or need to raise a formal complaint, please contact jp500 through one of the following channels:
jp500 commits to acknowledging all formal written complaints within 24 hours and providing a substantive response within five business days of receipt.
A summary of the most important protections and obligations that these Terms establish for every jp500 Player.
All Players must be Indonesian residents aged 21 or above. jp500 enforces this with mandatory KYC identity verification before any withdrawal is approved. Accounts found to belong to under-age individuals are suspended immediately.
Every deposit and withdrawal on jp500 is processed in Indonesian Rupiah with no conversion fees. BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay are all supported. Minimum deposit: Rp 50.000. Minimum withdrawal: Rp 100.000.
Each Player is strictly limited to one registered Account. Multi-accounting constitutes a material breach of these Terms and results in immediate suspension of all linked accounts and forfeiture of any associated balances.
All bonuses on jp500 carry clearly stated wagering requirements, validity windows, and eligible game lists published on the promotion detail page. Bonus abuse — including multi-accounting to claim the same offer — results in forfeiture.
Deposit limits, loss limits, session reminders, reality checks, and self-exclusion are built into every Account dashboard at zero cost. Self-exclusion requests are actioned within one business hour and cannot be reversed within the chosen period.
Any dispute should first be raised via jp500's 24/7 live chat support. Formal complaints are acknowledged within 24 hours and receive a substantive response within five business days. Escalation channels are available upon request.
Now that you understand the rules and your rights on jp500, explore the full game library, check the sportsbook for today's BRI Liga 1 fixtures, or head to our FAQ for quick answers. 21+ only.